Hiring a Move Manager

Here are some helpful questions to ask when you are considering hiring a Move Manager.

  • Are you a member of the National Association of Senior & Specialty Move Managers (NASMM)?
  • How long have you been providing move management services?
  • Have you participated in any formal training?
  • Are you fully insured for liability and workers’ compensation?
  • Do you charge by the hour or by project? (NASMM recommends fees should be provided in writing to the consumer or responsible party prior to providing services.)
  • Will you provide a written contract? (NASMM Members are required to use a contract.)
  • Can you provide references?
  • Do you offer customized floor plans?
  • Do you provide organizing, sorting and downsizing services?
  • Do you arrange for the profitable disposal of unwanted items through auction, estate sale, buy-out, consignment, donation, or a combination?
  • Do you interview, schedule and oversee movers?
  • How is the billing arranged for the movers?
  • Do you pack or do you hire a moving company to perform the packing? (If the Senior Move Manager indicates they pack, make sure they have the appropriate insurance to cover any damages.)
  • Do you completely unpack and set up the new home? (These services include unpacking everything, hanging pictures, draperies, installing electronics, etc.)
  • Will you handle the transfer of my utilities, mailing address etc?
  • What additional services do you offer? Items to consider include:
    • house cleaning
    • waste removal
    • photo organizing
    • estate sales/auction
    • assisting with selection of a realtor
    • helping prepare the home to be sold

Senior & Specialty Move Managers® have extensive, practical knowledge about the costs, quality and availability of various local community resources. Additionally, Move Managers frequently assist individuals who choose to stay in their own homes, but simply
require expert organizational skills and solid knowledge of “staying in place” concepts to help them achieve their goal of … not moving anywhere, but improving quality of life!

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